Welcome to Badrhino Store
At Badrhino Store, we are committed to providing a seamless shopping experience, from secure delivery to easy returns. Below, you’ll find all the information you need regarding shipping and returns to help you shop with confidence.
Shipping Information
Order Processing Time:
-
All orders are processed within 1-2 business days after payment confirmation.
-
You will receive a confirmation email with your order details and tracking information once your order is shipped.
Delivery Methods & Time:
-
Standard Shipping:
-
Carrier: DHL or FedEx
-
Delivery Time: 10-15 business days after shipment
-
Cost: $12.95
-
-
Free Shipping:
-
Carrier: EMS
-
Delivery Time: 15-25 business days after shipment
-
Cost: Free for orders over $50
-
Delivery Regions: We deliver globally, except for certain regions in Asia and other remote areas. Please contact our customer support at [email protected] if you have questions about specific delivery zones.
Important Notes:
-
Delivery times may vary due to customs or other unforeseen circumstances.
-
Orders placed during holidays or sales periods may experience slight delays.
Returns & Exchanges
We understand that sometimes a product may not meet your expectations. That’s why we offer a flexible return and exchange policy to ensure your satisfaction.
Return Eligibility:
-
Products must be returned within 15 days of receipt.
-
Items must be unworn, unwashed, and in their original condition with tags attached.
-
Items marked as “FINAL SALE” or under specific promotions may not be eligible for return or exchange.
How to Return an Item:
-
Initiate a Return:
-
Contact our customer service at [email protected] with your order number and reason for return.
-
Our team will provide you with a Return Merchandise Authorization (RMA) number and instructions.
-
-
Pack the Item:
-
Place the item securely in its original packaging.
-
Include the packing slip and RMA number in the package.
-
-
Ship the Return:
-
Use your preferred carrier to return the item to the address provided in the RMA instructions.
-
Customers are responsible for return shipping costs unless the item is defective or incorrect.
-
Refund Process:
-
Refunds are issued to the original payment method within 5-7 business days after we receive and inspect the returned item.
-
Depending on your bank, the refund may take additional time to reflect in your account.
Exchanges:
-
For exchanges, please specify the desired replacement product when contacting our support team.
-
Replacement items will be shipped after the original item is received and inspected.
Non-Returnable Items
Currently, we do not list specific non-returnable items. If this policy changes, it will be updated here and clearly marked on the product page.
Contact Us
For questions about shipping, returns, or exchanges, please don’t hesitate to reach out:
-
Email: [email protected]
Our dedicated team is here to assist you and ensure your shopping experience is nothing short of exceptional.
At Badrhino Store, we prioritize your satisfaction and strive to make every aspect of your shopping journey as convenient as possible. Thank you for choosing us as your trusted fashion destination!